.Five9 (FIVN) has been rewarded the 2024 Aragon Research Advancement Award for AI Connect with Centers and called a Forerunner in 2 Aragon Analysis World rumors: AI Representative Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The firm was acknowledged as one of the most strategic provider in the artificial intelligence Representative Operating systems report.At the center of Five9’s advancement is their eyesight for The NEW CX, where Artificial Intelligence Brokers and also AI-empowered Human Brokers collaborate to deliver hyper-personalized customer knowledge. The firm just recently launched brand-new innovations including Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use of innovation in market development as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Investigation World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research study Entire world: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually likewise called a Forerunner in The Aragon Analysis Entire World for AI Broker Platforms in the ICC, 2025 as well as Aragon Study Globe for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has actually been called a winner of the 2024 Aragon Research Advancement Honor for Artificial Intelligence Call Centers. In addition, Five9 has been actually called an Innovator in pair of Aragon Study World records: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Connect With Center, 2025. This awareness coming from Aragon Study emphasizes Five9’s posture as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 record openings Five9 as the absolute most
key seller rated in
the report, realizing Five9 s key eyesight for AI-driven technology in CX. At the primary of this particular technology is Five9’s perspective for The NEW CX where Artificial Intelligence Agents and also AI-empowered Person Brokers work together to deliver hyper-personalized, easy customer experiences. Through encouraging services to supply transformative consumer interactions while lowering prices and strengthening effectiveness, Five9 is specifying new criteria for AI-powered solutions in the call facility field.
AI is fundamental for generating outstanding client expertises, and our experts are recognized to be determined through AragonStudy as cutting-edge for our efforts to propel the smart get in touch with facility ahead, claimed Jonathan Rosenberg, Main Modern Technology Police Officer as well as Chief of AI, Five9. Our focus has actually been, and also will remain to be actually, assisting services provide those adventures with easy-to-use tools and functionalities. Along with each new development, our team take a breakthrough for each Five9 as well as for the field in its entirety.
The Aragon Study Innovation award recognizes companies leveraging speculative use modern technology to certainly not just adapt as markets modify, but to definitely disrupt as well as inform how their markets will grow. Five9 was actually formally shown along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study honors service.Five9’s devotion to technology, specifically its eyesight for mixing AI Agents as well as AI-empowered Human Being Brokers, is actually setting a brand new criterion for just how organizations can easily deliver hyper-personalized and smooth client expertises, pointed out Jim Lundy, Owner, Chief Executive Officer and also Lead Analyst, Aragon Research. This honor as well as report id improves Five9’s devotion to delivering AI developments for CX.
Earlier this year, the company launched brand new advancements, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that enhance the technique firms approach CX, steering much better end results for both customers as well as agents. Regarding Five9. The Five9 Intelligent CX System, powered through Five9 Wizard AI, provides an extensive rooms of answers to power AI-elevated client expertises that deliver better service outcomes and Bring Joy to CX.
Our merged cloud-native offering allows hyper-personalized consumer experiences and additional inspired employees, bring in every consumer interaction much more linked, simple and easy, and also individual. Relied on through 2,500 +consumers and 1,400+ companions around the world, Five9 unites the power of artificial intelligence, our platform, and our people to steer AI-elevated CX.To read more, visit www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Liberties Scheduled.
The identity of an Aragon Study honor winner is not a recommendation through Aragon Analysis of any sort of vendor, item, or even service. Scenery resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major awards did Five9( FIVN) succeed in 2024 coming from Aragon Analysis? Five9 won the 2024 Aragon Research Study Innovation Award for AI Contact Centers and was actually named a Forerunner in two Aragon Research study Entire world reports: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Call Facility, 2025.
What brand new AI items performed Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Representatives to change consumer expertise management.Exactly how does Five9’s( FIVN )BRAND NEW CX vision effect customer care? Five9’s brand new CX eyesight integrates AI Professionals along with AI-empowered Human Brokers to deliver hyper-personalized, easy customerknowledge while decreasing expenses and also enhancing performance.
What was Five9’s( FIVN) calculated role in the Aragon Investigation World 2025 record? Five9was actually set up as one of the most tactical provider in the AI Representative Operating Systems in the ICC, 2025 document, identifying their important vision for AI-driven technology in CX. When performed Five9( FIVN) get the AragonStudy Development
Honor
?
Five9 was actually formally shown along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.